About UNICOM Engineering

UNICOM Engineering develops and sells innovative appliances that leverage industry expertise and technical excellence.

Our heritage of providing appliance technology, products, and services tailored to the entire life cycle of our customers’ applications has made UNICOM Engineering the trusted systems integration partner of choice for software market leaders.

About UNICOM Engineering, a Subsidiary of UNICOM Global

UNICOM Engineering is a leading provider of purpose-built application platforms, appliances, and life cycle deployment services for software developers and OEMs serving storage, security and communications, video, and healthcare IT markets worldwide.

We are best known for our solution design technologies, integration expertise, and our unique deployment capabilities. All of our turnkey platforms and appliances are designed for longevity and backed by life cycle management services. We create products and business solutions that solve deployment challenges, accelerate time to market, reduce ownership costs, and increase business efficiencies.

Our Legacy of Success

UNICOM Engineering offers everything software developers need to deploy their applications as a complete platform solution. Over more than a decade of appliance innovation and strong technology, partnerships have made UNICOM Engineering one of the most trusted software deployment partners in the industry.

• Founded in 1997
• ISO 27001:2022, ISO 9001:2015, and ISO 14001:2015
• Expertise in storage, security, video, enterprise, and carrier communications
• Largest portfolio of purpose-built turnkey platforms
• Primary manufacturing facilities are located in Canton, Massachusetts; Plano, Texas; and Galway, Ireland

Unmatched Lifecycle Management Services

UNICOM Engineering provides comprehensive life cycle management services – everything software developers and service providers need to design, deploy, and maintain their applications as an enterprise-ready platform. No other vendor has our complete set of capabilities: collectively designed to maximize investments, accelerate time to market, solve deployment and integration problems, and increase business efficiencies.

• Ensures high availability
• Accelerates deployments and time-to-value
• Reduces total life cycle costs
• Creates new revenue streams

Innovation Focus

UNICOM Engineering’s customers benefit most by not having to deal with deployment strategies, interoperability issues, compliance challenges, maintenance programming, support services, and a host of other non-core business concerns. UNICOM Engineering’s holistic approach to solution design and delivering value-add services allows customers to focus on innovating their application – not its form factor, delivery methods, OS vulnerabilities, and support. UNICOM Engineering helps customers develop, lockdown, and brand a secure, predictable, and highly automated hardware solution.

Program Management

At UNICOM Engineering, we believe that customer engagement is paramount to mutual success. Our singular goal is to make customers successful. As a means to that end, UNICOM Engineering provides professional program management staff and workflow services that manage daily interactions. Our dedicated program managers and assist teams are tasked with working closely with customers to communicate their needs and be their conduit to UNICOM Engineering support staff during the entire go-to-market sequence.

Solution Design

Employing a holistic approach to solution design, system development, and application deployment, UNICOM Engineering uses advanced server technologies to create purpose-built turnkey and custom solutions that meet application-specific requirements. We specialize in designing standard 32- and 64-bit server technologies on Linux or Windows OS, multi-core and multi-processing environments, Advanced Telecom Computing Architecture (ATCA) systems, as well as NEBS-certified and high-reliability platforms for an array of mission-critical applications. Our design engineering service can lock down the operating system (OS) for greater application integrity, improved overall performance, and superior end-user experience.

We foster best-of-breed technology partnerships and drive forward-looking roadmaps to match next-generation designs, applications, and ecosystem needs. Throughout this process, we design for greater availability, predictability, and repeatability – attributes aimed at reducing overall support and maintenance costs.

System Integration

UNICOM Engineering diligently works to ensure that all products are properly designed, configured, and tested to meet exact customer specifications. Our on-staff quality assurance engineers use interconnected manufacturing control systems and analytical processes to review the accuracy and completeness of each assembly. These integration controls and workflow processes ensure that quality and accuracy are built into every product we build.

Logistics and Compliance

UNICOM Engineering offers a variety of Logistics and Trade Compliance Services designed to ease inventory management and logistics while ensuring shipments get to where they need to be in a global marketplace. We can stock and ship finished goods product anywhere in the world, suggest the most cost-effective delivery method, drop-ship to end customers, and provide visibility throughout the process. International shipping and compliance experts track policies and regulations to ensure the safe and timely delivery of cross-border shipments. And, to ensure you get every dollar of revenue possible at the end of each quarter, we offer extended hours and last-minute shipping. All with the ultimate goal of getting your products to their final destination without delay, wherever that destination is around the globe.

Global Support

UNICOM Engineering offers its customers a variety of maintenance, support, and service programs to extend lifecycles and maximize uptime. These programs help ensure high availability, rapid response, effective troubleshooting, fast parts replacement, and 24-hour support. Recognizing that customers often have unique support and service needs, UNICOM Engineering also offers custom-tailored maintenance and warranty programs. Tell us what your specific needs are, and we will design a suitable, cost-effective program for you.

Business Analytics

UNICOM Engineering purposely captures critical data points throughout the build and deployment process to better manage solutions. This data is delivered via our easy-to-use dashboards, providing the business analytics required to make informed decisions, reducing your risk and increasing end-user satisfaction. UNICOM Engineering takes a holistic approach to Product Lifecycle Management (PLM), enabling you to strategically manage each phase of your solution, from design and production to end-of-life and transition plans. As products begin to ship, the customer web portal provides visibility to inventory, orders, shipments, and forecasts in real-time, while our Customer Experience Reporting services aggregate the performance data into an easy-to-use dashboard, providing early indicators of product issues in the field.