Intel Data Center Solutions Premier Support Partners

Premier Support Partners

As an Intel® Data Center Solutions Premier Support Partner, we offer world-class onsite break-fix support, parts delivery, re-work, and repair for Intel Server Products. Qualified through an extensive process, we have direct access to Intel’s technical engineering support teams and are experts on Intel server products. Intel Data Center Solutions Premier Support Partners uniquely offer customers a choice of pre-qualified providers so that customers can select services that best fit their needs. With over 20 years of broad technical expertise, UNICOM Engineering is one of only a few partners selected by Intel Corporation to provide this complete onsite maintenance solution for Intel-branded servers.

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Delivering the Highest of Quality and Safety Standards

With Intel Data Center Solutions Premier Support, you can extend the useful life of your Intel-based servers with certified technicians who provide your customers with the highest quality of care on-site or remotely. You can expect adherence to all Intel, OSHA, and regional safety standards. UNICOM Engineering and Intel deliver with proven success.

Icon - Fast Onsite Response DeliveredFast Onsite
Response Delivered
  • Rapid response
  • Predictable repair times
  • Quick access to spares and accessories to support service warrantees
Icon - Performed by Trained Intel ExpertsPerformed by Trained
Intel Technology Experts
  • Trained on all DSG server products
  • Supported by Intel engineering technical support
Icon - Trusted by IntelTrusted by Intel,
Worry-Free for You
  • Qualified by Intel Datacenter Solutions Group and held to the highest of quality and safety standards
  • Adheres to all Intel, OSHA and regional safety standards
Icon - Vetted World-Class Customer ServiceVetted World-Class
Customer Service
  • Customer satisfaction scores vetted and monitored by Intel Datacenter Solutions Group

Intel Server Support Provided by UNICOM Engineering

Intel® Xeon® Scalable Processor including S2600BP, S2600WF, S2600ST product families

2nd Generation Intel® Xeon® Scalable Processor including S2600BPR, S2600WFR, S2600STR product families

Intel® Server System S9200WK product family


Partnering with UNICOM Engineering


UNICOM Engineering brings you the support and expertise you need to offer your customers solutions for the Intel products they need to succeed. Benefits of working with UNICOM Engineering include:

    • Extensive hands-on training and product information
    • Technician dispatched anytime (24 x 7 x 365)
    • Set appointment (1-hour window for service)
    • Technician dispatched for on-site troubleshooting

Our support capabilities have been honed for over two decades as we've worked in tandem with Intel’s support team to provide a dedicated and seamless integrated support model for Intel-branded servers. Contact us today to discuss your needs with our team.


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Discover Why Leading Technology Companies Trust UNICOM Engineering

The quicker we start to engage the faster this can happen. We’ve provided some baseline information above, but we are much more engaging in person. Let’s discuss the technology and services that will optimize your application and drive performance.

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