UNICOM Engineering offers a variety of Logistics and Trade Compliance Services designed to ease inventory management and logistics while ensuring shipments get to where they need to be in a global marketplace. We can stock and ship finished goods product anywhere in the world, suggest the most cost-effective delivery method, drop ship to end customers and provide visibility throughout the process. International shipping and compliance experts track policies and regulations to ensure the safe and timely delivery of cross-border shipments. And, to ensure you get every dollar of revenue possible at the end of each quarter we offer extended hours and last minute shipping. All with an ultimate goal of getting your products to their final destination without delay, wherever that destination is around the globe.
Customers who take advantage of UNICOM Engineering’s Logistics and Trade Compliance Services are able to streamline the stocking, delivery, repair and replacement of products sold worldwide. Our international manufacturing, distribution and logistics footprint promises to make shipping, inventory and channel control more cost-effective and easier to manage on a global scale.
UNICOM Engineering can stock and ship customer products to any destination around the world using standard and overnight freight carriers. Many of our customers specify preferred transport carriers; others allow UNICOM Engineering to choose the best and most cost-effective method. Since we ship in bulk volumes, our cost-per-unit-shipped is typically lower–and we pass those savings along to our customers. We support critical end-of-quarter shipments to meet sales quotes and just-in-time deliveries. We can also perform direct shipments to channel partners, end users and stocking depots to reduce logistics costs, increase business efficiencies and ensure on-time delivery. Tracking and visibility to daily business operations is available via our customer web portal.
UNICOM Engineering customers never need to take inventory of products or make shipments to their end customers. Products can be transported and drop-shipped to end users in a manner that best suits customer requirements. Drop-shipments can save significant freight fees, reduce the costs associated with receiving and inventory turns, improve just-in-time delivery and lower the risk of lost or damaged goods.
UNICOM Engineering offers a comprehensive logistics program to support your worldwide business initiatives. As your business expands, we have the infrastructure and knowledge to support your international needs. We monitor all compliance policies, adhere to customs regulations and manage the paperwork for international transactions. As needed, UNICOM Engineering can also assist in obtaining a certified customs brokers or fiscal representatives to represent your company and oversee the safe and timely delivery of cross-border shipments.
For customers with a volume production schedule, UNICOM Engineering offers management and distribution services that eliminate the need to stock and handle finished goods. We can pre-build stock and store products in secure, insured environments awaiting customer orders.
UNICOM Engineering can maintain finished goods inventory in the Americas and Europe. Our account managers can assist establishing depots and determine appropriate stocking sites to expedite shipments. Local stocking sites can be facilitated if customers require more strategic locations.
UNICOM Engineering's Worldwide Locations
This map shows UNICOM Engineering’s worldwide manufacturing, forward stocking of finished goods and evaluation pool management locations.
UNICOM Engineering will manage pools of customer-owned equipment for evaluation and demonstration needs. We believe that a positive “out-of-the-box” experience is key to the success of your brand. Our standard Evaluation Pool Management service includes loading the latest image, repairing minor cosmetic defects, replacing rails and re-packaging all accessories and product documentation such that refurbished units look and behave as new product. Units returning from trade shows, sales meetings, customer evaluations and other events are thoroughly tested and refurbished before they are returned to stock and shipped to the next customer or event.
This pool of equipment is stocked by simply adding new units and receiving units through the Return Materials Authorization (RMA) process. Customers can view inventory levels, individual unit status and track shipping information via the customer portal. Evaluation units can be stocked in our USA or Galway, Ireland warehouses to expedite shipments outside of the United States. Typical turnaround time for product in stock is two-business days. Our standard lead time to refurbish and ship a unit to a second location is 15 days from receipt at one of UNICOM Engineering’s manufacturing facilities.
Evaluation Pool Returns
When units are returned to UNICOM Engineering facilities they are tested and refurbished to “like new” condition, then re-imaged with the latest software.
UNICOM Engineering’s customer portal provides visibility and control of your business online through a secure web portal that reports status of inventory, tracks orders and shipments, manages forecasts and produces reports. Customers use the portal as their primary access to information and to view the status of products and orders in real time.
The portal shows the status of current shippable products, finished goods and Work in Progress (WIP) by location–enabling customers to plan and execute location-based distribution. Having this information at your disposal allows you to respond to sales demand in a more timely manner.
The portal offers multiple ways to view your business information. You can view information by PO, ship date or serial number. You can request and generate reports that include information on RMAs, open orders, WIP, shipments, and evaluation equipment.
This screen is an example of just one of the functions available to review your account and view orders using purchase order numbers.
This service enables customers to ship product from UNICOM Engineering’s facilities outside normal business hours and as-needed when customers require late weekday or Saturday shipments. UNICOM Engineering includes this service as part of our standard quarter-end order processing on the last business day of March, June, September, and December at no additional charge to our customers.
Detailed Return Material Authorization (RMA) activity is accessible via UNICOM Engineering’s customer portal. This report provides details for each RMA and includes reported failures, failure analyses data and return shipping information. The report is searchable to broaden or narrow RMA search results.
The import and export of electronic goods on a global basis requires expert trade compliance and documentation management. Companies using UNICOM Engineering’s Trade Compliance Services are assured that their products are transported and received in accordance with the ever-changing rules and laws established by international trade regulatory agencies. As part of its Global Logistics Services, UNICOM Engineering maintains a formal trade compliance practice, managed by a team of experts dedicated to satisfying the requirements of international trade and customs offices, including the U.S. Departments of Commerce and State, the Office of Foreign Asset Control and other agencies that control international trade.
UNICOM Engineering offers its customers a variety of maintenance, support and service programs to extend product lifespan and maximize uptime. Some of these programs require a vast logistics network infrastructure to aid in the stocking and distribution of parts worldwide. Forward Stocking Locations (FSLs) are an invaluable logistics tool when considering support on a global scale. FSLs provide a method for spare parts and systems to be stocked in a depot location within select countries for immediate dispatch without the impact of import delays of international shipments. We currently maintain 25 stocking locations with access to more than 700 others worldwide. Once this service is up and running, dispatch requests can be placed with our service organization 24x7x365 for real time responsiveness.
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